| Prepared for | Hiring teams in AI, SaaS and automation |
|---|---|
| Prepared by | Emmanuel Nanadoum · rev. September 2026 |
| Based in | Phoenix, Arizona · Remote / Hybrid |
| Roles | Solutions Engineer · Sales Engineer · AI Consultant |
EmmanuelNanadoum
AI Consultant / Solutions EngineerSales Engineer · AI, CRM & Automation
Not: I make websites. Instead: I find where revenue and process break, and design the connected systems that fix them.
Customer discovery → solution architecture → working demo → implementation.
1Summary of qualifications
Customer-facing technical and sales professional with 8+ years of consultative selling and 4+ years designing CRM, automation, web, and AI-enabled solutions. I lead discovery, translate business pain into technical requirements, build the demonstration, explain integrations and tradeoffs, and guide customers from evaluation through implementation.
- Roles I am pursuing
- Solutions Engineer · Sales Engineer · AI Consultant · Solutions Consultant · Technical Presales · Implementation Consultant
- Where I add value
- The space between the customer, the sales team and the build: discovery, demos, architecture and handoff.
2Method of engagement
Every exhibit in this document moved through the same seven phases. The order matters: nothing gets built before the problem is written down, and nothing is called done until someone else can run it.
2.1Discovery
Find the real problem behind the request.
Consultative questioning with owners and operators: where leads come from, where they stall, what the team already uses, what a win looks like.
2.2Requirements
Turn pain into something buildable.
Business goals mapped to functional requirements, integration needs, data ownership, and constraints, written down so everyone agrees on scope.
2.3Solution architecture
Design the connected system, not a feature.
Workflow diagrams and integration maps across CRM, voice, SMS, web, APIs and webhooks, with the tradeoffs named before anything is built.
2.4Demo / POC
Show it working on the customer's own business.
A live proof of concept built around the prospect's name, services and journey, so the conversation is about their system, not a slide.
2.5Technical validation
Prove it holds up.
Test calls, test forms, simulated pipeline runs, provider health checks and honest labels on anything that is sample data or not yet activated.
2.6Implementation
Carry the design into production.
Configuration, testing, launch, troubleshooting and post-launch tuning, coordinating technical and non-technical stakeholders.
2.7Enablement
Hand it over so it keeps working.
Training, documentation and clear ownership, so the practice or team runs the system without depending on the person who built it.
3Exhibits
Four engagements, each attached as a working build you can open. Status is stamped plainly: live, demo data, or not activated.
A
VYBE
A ride that knows where it's going, who's in it, and what the car is in the mood for.
VYBE connects people × music × food × places × experiences around one shared ride context. The live site and VYBE Voice run on real APIs: ElevenLabs transcription and speech, Supabase for rides and saved VYBEs, and server-side functions that keep every provider key off the client.
- Site + VYBE Voice live
- Route generation not activated
- 01MicrophoneBrowser MediaRecorder captures the request
- 02/api/voice-sttElevenLabs Scribe transcription (Web Speech API fallback)
- 03/api/voice-liveTranscript + ride context + recent turns
- 04Product actionFood, music, stops, mood, group activity
- 05/api/voice-ttsElevenLabs speaks the response
BCactus Chiropractic
From the first ring to a booked visit, on the practice's own brand.
A two-layer demo: a patient website in Cactus's own identity, and a revenue-system page where the owner can talk to a live AI receptionist, submit a test patient form, and walk every stage of a connected patient journey.
- AI receptionist live
- Website live
- Dashboards use sample data
CPalmer & Herman Chiropractic
Reuse the system logic. Never reuse the client.
The same patient-acquisition logic as Cactus, rebuilt around a two-doctor practice in Connecticut: its own pipeline stages, tags, message copy and phone number, and its own rollout plan for what goes live now and what waits.
Same skeleton on purpose — both practices sell unhurried care. Everything a patient touches is the practice's own.
| Reused (system logic) | Customized (the practice) |
|---|---|
| Capture → conversation → schedule → remind → review | Stage names and tags, e.g. ph-website-lead |
| Reminder cadence: 24 h and 2 h | Message copy in the practice's voice and number |
| Follow-up stop conditions | Which modules are active at launch |
| Review rules: no incentives, no gating | Reactivation run manually by staff |
| Pipeline pattern | AI voice receptionist held for later |
- Website and system live
- Simulator uses demo contacts
- AI voice not yet activated
DBlair Digital Studios
Not “I make websites.” I find where revenue leaks and design the system that closes it.
Blair Digital Studios is Emmanuel's consulting practice. Each engagement starts with an honest audit of how a practice is found, contacted and followed up with, then connects website, AI voice, CRM, booking, follow-up and reputation into one system.
What a Blair system connects
AI receptionist and voice · lead capture and qualification · CRM automation and pipeline design · appointment booking · missed-call recovery · SMS / email nurture · review automation · reporting · websites wired to revenue workflows through APIs and webhooks.
4Client solution lab
Six live demos built for prospective Blair Digital Studios clients from public information. Each has its own page a practice owner can open directly.
Open the client lab| Preview | Business | What it solves | Status | Open |
|---|---|---|---|---|
| Cactus ChiropracticPeoria, Arizona | Every new-patient call and form is answered, tracked and followed up, from first ring to a booked visit. |
| Revenue system Website Client page |
| Palmer & Herman ChiropracticNaugatuck, Connecticut | Website requests, missed calls and unbooked leads flow into one 12-stage pipeline with respectful, automatic follow-up. |
| Revenue system Website Client page |
 | Canham ChiropracticPhoenix, Arizona | An honest look at how patients find, contact and return to the practice, and one connected system from search to reactivation. |
| Revenue system Website Client page |
 | Nelson ChiropracticTempe, Arizona | A clear, calm website that turns local searches into appointment requests and phone calls. |
| Open site Client page |
 | Coyote Chiropractic & Wellness CenterTempe, Arizona | A considered, unhurried website for chiropractic, injury care, massage and wellness, with a clear path to book. |
| Open site Client page |
 | Blair MedSpaReference build | An editorial med spa experience designed to move visitors from treatment interest to a booked consultation. |
| Open site Client page |
5Schedule of capabilities
Pre-sales & discovery
- Consultative discovery
- Needs analysis
- Solution mapping
- Technical demos
- POCs
- Objection handling
- Value articulation
- Proposal support
Solution design
- Workflow architecture
- Integration maps
- Implementation planning
- Technical documentation
- Stakeholder communication
- Presentations
Technical foundations
- REST APIs
- Webhooks
- SQL
- Python
- HTML / CSS / JavaScript
- Supabase
- AWS fundamentals
- Troubleshooting
Platforms
- GoHighLevel
- HubSpot
- Salesforce
- Twilio voice / SMS
- ElevenLabs
- Vercel
- Jira
- Git / GitHub
Integration register
Only connections that exist in the live builds.
| Build | Connected to |
|---|---|
| VYBE Voice | ElevenLabs Scribe · ElevenLabs TTS · Supabase · Vercel Functions |
| Cactus revenue system | AI voice receptionist (browser) · Test patient form · CRM pipeline · SMS + email |
| Palmer & Herman system | Web form → CRM · Missed-call text-back · 12-stage pipeline · Review requests |
| Canham growth system | Local search · Lead capture · Follow-up · Reputation workflow |
6Experience
Full experience and educationPrincipal Consultant — CRM, AI Automation & Technical Solutions
Blair Digital Studios · Remote
2020 – Present
Lead customer discovery and requirements conversations, identify operational pain points, and map business goals to practical CRM, automation, web and AI-enabled solutions.
Sales Representative
A Better Way Wholesale Autos · Naugatuck, CT
Sep 2017 – 2025
Managed a high-volume, high-ticket pipeline from discovery through close, matching customer needs to vehicle and financing options.
Customer Success Specialist
Family First Life · Manchester, CT (Remote)
Jan 2023 – Jan 2024
Onboarded and educated 15–20 new customers a month, translating complex product options into clear, needs-based recommendations.
7Sign-off
If your team needs someone who can run discovery, build the demo and carry it into implementation, the next step is a conversation.
- nanadoum81@gmail.com
- Phone
- 602-810-1271
- in/emmanuel-nanadoum-7971b7a8
- Résumé
- PDF, one page
Emmanuel Nanadoum
Prepared by · Phoenix, Arizona
Accepted by · your team